New Emergency Policy

In the past year I’ve had a large number of client illnesses that required emergency trips to the vet. This puts a great strain on both me and your fur child. While some emergencies were unforeseeable many were preventable if what appeared as small issues were given the attention they deserved. This way the heartbreak and extreme stress you and I both suffer will be minimized. Remember: I have many clients and I go through this with each one when there is an emergency. I know pet sitters who were in business for many years and had not one emergency while I have had ten in the past twelve months alone. In two cases the pet had to be euthanized the illness was so severe.

While “poop happens” here are a few things you can do to help prevent these types of emergencies:

Examine:
I would like to suggest that, prior to your trip, you fully examine your pet yourself. Pay attention to small things – they may be nothing now but could erupt into full blown emergencies with the added stress of your absence. Run your hands over their bodies and look into every nook and cranny. I can’t stress the importance of this enough when it comes to elderly pets. If you plan on being gone for a few weeks a visit to your vet (especially if it has been a while) would be ideal. Get a clean bill of health for your peace of mind AND mine.

Instinct:
Listen to your gut. Is, as I like to say, your “Spidey Sense tingling?” Have you been noticing something is just “off” with your pet? Don’t assume that they’ll be just fine – remember your absence is stressful. Yes, your pets love me and I love them but I am not you. It’s you they want. If you feel something is wrong it probably is. If I could teach my human pet parents one thing it would be to trust your gut.

Be Available:
I understand there are times where you will be out of reach. But if I have called you and let you know that there is something wrong with your pet please make every attempt to be available. I realize that might mean you adjust your itinerary but until I give you the “all clear” I MUST be able to reach you. I do have authorization to treat but there are many times the treatment will either be extensive or, as was the case last weekend, involve the decision to euthanize. I cannot and will not authorize euthanasia – you must speak with your veterinarian and authorize that yourself.

There is now a $50 charge on all emergency situations. This includes initial transport ($25) time spent on phone, vet consultation, paperwork completion, update calls from vet and to client. Subsequent trips to vet for same emergency are $25.

Please help me help your pet and be ever vigilant for their wellbeing so they can be happy and healthy while you are gone.

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